If your country is not available, or you have any concerns, please send me an email.
If you are from the Philippines, please use PH2025 and choose Philippines at checkout so I can send you the local catalogue!.
Refunds are only available if your package has not be shipped or the items are received damaged.
You can always contact us for questions at mailpogichi@gmail.com.
Damages and Issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we may evaluate the issue and make it right.
Exchanges
As long as it has not been shipped yet, you may request for an exchange through the email. If it has already been shipped, it must be returned first.
Refunds
We will notify you if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If your country is not available, or you have any concerns, please send me an email.
If you are from the Philippines, please use PH2025 and choose Philippines at checkout so I can send you the local catalogue!.